Scenario Questions

Read each scenario question below and answer each question to the best of your ability, theses are common sense scenario's which do not necessarily require past cleaning experience. Please be as brief as possible as you only have 15 minutes to complete as many questions as possible.

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1. Someone, who identifies themself as an employee of the office, comes to the door (which you locked behind you when you entered the office to clean), and asks you to let them in as they left their keys at home. Do you let them in? If yes, why? If no, why not?:

2. You've swept out all the rooms and put the dirt on the carpet, you go to vacuum the carpet and the vacuum doesn't work. The supervisor had already come to check on your work and had left 45 minutes ago. What do you do?:

3. Do you know to check on a vacuum that turns on but does not seem to be to be picking up dirt? If yes, what?:

4. You notice your supplies are running low. What do you do?:

5. You go to empty the garbage bin and notice something placed on top of the bin and are unsure if it is garbage or not, what do you do?:

6. You go to empty the garbage bin and notice sitting beside the bin, 1 item marked "garbage" and another item not marked but it "looks" like garbage. What do you do?:

7. You go to empty the garbage bin and notice sitting beside the bin is an item that wasn't there the day before. You decide to leave it because you were uncertain whether or not it was garbage. The next day it is still there, what do you do?:

8. You are cleaning in an office where they tend to always throw away half cups of coffee and hot chocolate in various garbage's throughout the office. How do you handle the emptying of the garbage in this office as opposed to an office that never throws away cups of coffee and hot chocolate? Or do you do this exactly the same way?:

9. We are required to leave an office secure, meaning setting the alarm and ensuring all exterior doors are locked after every visit, no exceptions. Do you set the alarm in an office where, when you entered to clean, the alarm was not set? If yes, why? If no, why not?:

10. Do you know the procedures if you accidentally set off the alarm? If yes, what are they?:

11. You go into the washroom to clean it and notice that there is no paper towel which you require to clean it; however, you are carrying your microrag! Knowing it is forbidden to use the microrag to clean the washroom, what do you do?:

12. You enter a room and notice on the tile that there is a pool of water. Your mop is close-by, you mop up the water. Regarding the pool of water is there anything else that you need to do or take note of? If yes, what? If no, why not?:

13. You enter an office to clean and only half of the lights are able to turn on, as far as the cleaning goes what do you do in the areas that are hard to see in?:

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